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ENGAGEMENT INTELLIGENCE
PARTNERS

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ELEVATE YOUR CUSTOMER EXPERIENCE

At Heartbeat Labs, we understand that no two businesses are alike. That's why our engagement intelligence with omnichannel lead assessment and mystery shopping solutions are tailored to fit your specific needs and goals.

WE DO MORE than mystery shop your business, we apply the same technologies as AT&T, T-Mobile and Verizon to access your readiness to engage with your customers. Would you answer a call from your store? Do your calls show up as SPAM? Are your calls labelled with your business name? Are your employees calling from their personal mobile phones? And if a customer declines your call but replies with a text, will you receive it and respond?

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THE #1 PHONE ENGAGEMENT  PLATFORM ON THE MARKET

Heartbeat Labs can help you restore trust with your customers by managing your legacy phone numbers with customized call displays and seamless text messaging, all without requiring any user integration on your end. Let us handle the technical details while you focus on building stronger customer relationships.

No setup required
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SETUP OR TRAINING REQUIRED
All calls and texts automatically flow through your existing applications without any setup work or training. 

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SOLUTION PROVIDER
to unify call labeling, branding, SPAM mitigation and texting

increase customer engagement customer engagement
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INCREASE
in customer engagement through proper call labeling and texting. Engage more, sell more. 

87% OF CUSTOMERS RARELY OR NEVER ANSWER UNKNOWN CALLS – INCLUDING YOURS

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BRANDED CALLING HELPS YOU STAND OUT AS THE PREMIUM OPTION AND DELIVER A BETTER CUSTOMER EXPERIENCE

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Create unique display names for every number

 

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Get in-depth data analytics to understand your calling programs
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Manage your calls in a single platform
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Deliver to iOS and Android devices on all major U.S. carrier networks
Every Call and Text on Demand

CALL ANALYTICS

Nearly 30% of qualified opportunities are missed, mishandled or not properly followed up on. From the team that powered CallRevu through 2018, Heart Beat Labs helps you take control of your phones by giving you insight into every call and text.

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NOTABLE CLIENTS AND PROJECTS

Heart Beat Labs is honored to contribute, participate and be recognized

by leading corporations, industry publications, and events.

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503-852-9100

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download - 2024-08-30T160208.694