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87% OF CUSTOMERS RARELY OR NEVER ANSWER UNKNOWN CALLS – INCLUDING YOURS

Consult with us on which of your phone lines to brand and what to label each of them. Then watch your answer rates increase as much as 35%.

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30% OF BUSINESSES HAVE HAD THEIR CALL COME UP AS "SPAM LIKELY"

Implement best practices to steer clear of being labeled SPAM and relax knowing your SPAM score is constantly measured and mitigated to 0%.

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58% OF CUSTOMERS RESPONDED TO A MISSED CALL, BUT COULDN'T GET THROUGH THAT WAY
Text enable your legacy phone numbers, especially when you call the customer. Now you can engage with customers even if they are in a meeting when you call them and 2X your engagement rates.

Persona Management: Instantly create names, addresses within 10 miles of the store, local phone numbers, valid email addresses, gender and language preferences versus doing this manually over 20 minutes.

Shopping Process: Use your shoppers or ours for the fastest screen captures, videos and phone call recordings (single or two party). Complete shop submissions in <2 minutes.

Evaluation Automation: AI analysis of voicemails, emails, chats and text messaging eliminates the need for human evaluations. All engagement timing is automatically calculated and all data is available online and via API.

Reporting and Training: Customized reports with links to coaching and training sent first to coaches and then direct-to-store management earning our app a 71% NPS.

SELECTION AND HIRING

Looking to hire customer engagement superstars? Unlock the power of personality insights with our specialized DISC assessment tool!

Tailored for Customer Engagement: Our proprietary assessment is designed specifically for roles that interact with customers.
Mutual Understanding: Help both you and your applicants gain valuable insights into working styles and preferences.
Stress Management: Identify what energizes and what stresses each individual for better team dynamics.
Improved Collaboration: Understand how to work together effectively from day one.

What You'll Discover:

🎭 Personality Traits: Uncover the unique blend of Dominance, Influence, Steadiness, and Conscientiousness in each applicant.
🚀 Motivators: Learn what truly drives and excites potential team members.
🧘‍♀️ Stress Factors: Identify potential challenges and how to address them proactively.
🤝 Compatibility: Gauge how well an applicant might fit with your existing team and culture.

TRY DISC FOR FREE
Results will be emailed to the address entered.
(Limit 10 per Day)